Our clients

Alpha's client list includes the Who's Who of Lubbock commercial real estate. Chances are good that you already know a lot of our customers.

October 2, 2023

To whom it may concern

I am writing this letter to highly recommend Tim Adams and his company, Alpha Public Adjusters. I have had the pleasure of working closely with Tim and witnessing the exceptional services provided by him and  his company. I believe that Tim and his team are deserving of recognition and support for their outstanding work in the roofing and public adjusting industry.

Tim Adams has demonstrated remarkable expertise and professionalism in his field. His extensive knowledge of roofing systems, combined with his strong leadership skills, has allowed Alpha Public Adjusters to consistently deliver high-quality services to their clients. Tim's attention to detail, commitment to excellence, and dedication to customer satisfaction are truly commendable.

Alpha Public Adjusters has consistently proven their ability to handle complex roofing projects and insurance claims with utmost efficiency and effectiveness. Tim's team of skilled professionals exhibits a strong work ethic, ensuring that every project is completed to the highest standards. Their expertise in navigating insurance claims and advocating for their clients' best interests is truly impressive.

I have personally witnessed the positive impact that Alpha Public Adjusters has had on their clients. Tim and his team go above and beyond to ensure that their clients receive fair and just compensation for their roofing-related insurance claims. Their commitment to providing transparent and ethical services sets them apart from others in the industry.

In addition to their technical expertise, Alpha Public Adjusters also prioritizes safety and adheres to industry best practices. Tim and his team consistently prioritize the well-being of their employees and clients, ensuring that all projects are executed in a safe and secure manner.

Based on my experience working with Tim Adams and observing the exceptional work of  Alpha Public Adjusters, I wholeheartedly recommend their services. Their professionalism, expertise, and commitment to customer satisfaction make them an excellent choice for any roofing or insurance claim needs.

Should you require any further information or have any questions, please do not hesitate to contact me. I am more than willing to provide additional details or discuss my experiences further.

Thank you for considering my recommendation of Tim Adams and Alpha Public Adjusters. I am confident that they will continue to excel in their field and provide exceptional services to their clients.

Sincerely,

Mark W. Laney

P.S. The above letter  and the following are based on my over 50 year’s experience of dealing with insurance claims and insurance companies.  

If you have an insurance claim, remember the insurance adjusters are NOT your friend -- they are paid by the insurance company and earn their bonuses & promotions by concluding your claim with paying as little as they can get by with – ie  saving  their company money—~Remember maximizing your  recovery is not their objective (or ia even being fair)  -- all of which means they are not your friend and they will pay you as little on the claim as they can get you to agree to / what they can get by with.

September 6, 2018 

To Whom It May Concern, 

I would highly recommend Tim Adams with Alpha Public Adjusters. Our church had been in a dispute with our Insurance company for nearly 18 months when we hired Tim and the Alpha team. He and his staff were able to get our claim resolved to our satisfaction within Four months. 

There was hail damage on our entire roof, from a storm in September of 2016, which the Insurance company claimed was neglect on our part. We learned of Alpha Public Adjusters through our roofer and Tim and his staff were hired in late January of this year. I truly appreciated Tim and his team of highly professional and knowledgeable adjusters. They began talking with the Insurance Company immediately and finally resolved our issues by June of 2018. 

The church has since hired a roofing company and they are finishing up the work on our roof as I write this letter, all paid for by the settlement, Tim helped us secure. Tim walked us through this entire process step by step. There were times that the church was ready to give in; but, Tim was always willing to go the extra mile for us. 

Sincerely, 

Jim Medley

Senior Pastor

April 6, 2024 

It is with great pleasure that I am able to recommend Tim Adams with Alpha Public Adjusters for their service in negotiating our hail damage claim at Ample Storage of Lubbock.  Tim and his staff were the model of perseverance and professionalism for the nearly five months to complete the task.  We received a very good settlement from the insurance claim, and now we can begin to make full repair.  I am grateful for Tim and his advice during the entire process, and I know when I have questions he will be there to help. 

If anyone wants to talk with me about Tim and his company I'm happy to oblige. 

Tim Gristy 

Ample Storage of Lubbock 

Lubbock, Tx 

January 2, 2022 

I recommend Tim Adams, Alpha Public Adjusters, LLC. 

KK's Corner Mall had been in a non-negotiating dispute with our insurance company for 3 years, and it had become impossible to have a conversation with them. 

We decided to hire Tim Adams with Alpha Adjusters and that was the best decision ever. 

Tim was able to provide and prove the damage from the hailstorm that the Insurance Company Adjusters denied. He met with Insurance adjusters and spent tireless hours negotiating and proving the justified claim. He knew the claim was justified by extreme hail damage and he never back down from doing what was right. 

Tim Adams has amazing knowledge of roofing and insurance companies and knows how to get the claim settled, AND the best part is that he stands firm with the Insurance Company until your depreciation is paid. 

Thanks, 

Becky Taylor 

Owner, KK's Corner Mall, LLC. 

August 10, 2020 

To Whom It May Concern: 

I am writing to recommend the services of the Alpha Public Adjusters. They recently worked on our roof claim which started out as a $715.00 repair per the insurance company. With the helpful knowledge of the Alpha Public Adjusters and their dedicated team members the insurance company settled for a full replacement roof. 

Tim Adams with Alpha Public Adjusters was in constant contact with our insurance company, roofing company and us to keep everyone informed during the process. 

I highly recommend the services of Alpha Public Adjusters. 

Cathy Flud

Dynamic Food 

To whom it may concern: 

In 2019 we used the public adjusting services of Alpha Public Adjusters to work with our insurance company on a hail damaged roof claim on our Lubbock, Tx. facility. The insurance company initially denied the hail claim, and brought in an engineering firm to justify their position of no hail damage. Alpha challenged the engineer's inspection and the carrier's adjuster agreed to have their engineer inspect the roofs a second time. Again Alpha challenged the engineer's report which Alpha believed was based on an incomplete inspection. 

Our insurance company changed adjusters twice during the claim settlement process, and eventually hired a law firm to handle the claim. Throughout the process, Alpha was steadfast in their position that our roofs were damaged by hail and should be paid for by our carrier. Alpha meticulously built the claim file to argue for a damage settlement. It is my understanding that Alpha's public adjusters were on our roofs 12 times doing various inspections, taking core samples, doing roof moisture surveys with their infrared drone, and evaluating core samples under microscope in their lab. 

We believe that Alpha's attention to our claim is why our carrier eventually awarded us a $2.1 million settlement for the hail damage. 

Respectfully, 

Peter Donvaband

And Business Development